for this role include but are not limited to Work with a global team of stakeholders to understand requirements and define the product release and QA strategy, which includes all integration, functional, performance, stress and stability testing of a distributed system. Review solution requirements from a quality assessment point of view and participate in feature test sco

for this role include but are not limited to Pre sales activity supporting high performance and AI storage sales in the government sector. Assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and helping sales qualify, identify, and close new opportunities. Understand the sales process and how to utilize

The essential duties and responsibilities include but are not limited to Ability to work Flexible Weekly shifts, which may include weekends. Resolve Lustre file system issues on large, scalable customer systems and ensure customer satisfaction. Create test plans and procedures for customer upgrades and troubleshooting. Work with engineering for enhancing product quality u

Always take care of the customer. Customer Satisfaction is job #1. Leverage internal technical expertise, knowledge base, scripts, log files, and other internal tools, to provide the most effective solutions to customer issues. Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans Escalate cases to other more

Become an expert user of EXAScaler and Lustre. Triage, diagnose, and troubleshoot network related issues with the EXAScaler appliance and Lustre file system in production customer environments. Provide technical support to Professional Services, Customer Support, and directly to customers. Provide hands on assistance with field escalations. Design and deploy internal lab

Serve as the technical point of contact for DDN's high priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehen

Serve as the technical point of contact for DDN's high priority customers, ensuring swift installation and system stabilization. Proactively work on a variety of system issues, not limited to storage, to prevent and resolve escalations. Directly engage with customer technical leads to foster excellent communication, avoiding any potential setbacks. Utilize DDN's comprehen

Work closely with DDN Support, product Management, Engineering, Support and other shared resources to ensure the success and business continuity of an assigned customer account. Work to support project management, technical account management interfacing with the customers Site Reliability Engineering team (SRE). Define and document processes and best practices. Ensure th

Senior Software Engineer Job Locations US Job ID 2024 4661 Name Linked Remote `US Country United States Overview DDN Storage is seeking great candidates to join our dynamic team of passionate customer enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innovation for over

Lead Software Engineer Event Streaming Job Locations US Job ID 2024 4662 Name Linked Remote `US Country United States Overview DDN Storage is seeking great candidates to join our dynamic team of passionate customer enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innova

Staff Software Engineer Job Locations US Job ID 2024 4663 Name Linked Remote `US Country United States Overview DDN Storage is seeking great candidates to join our dynamic team of passionate customer enabling technologists! This is an incredible opportunity to be part of a company that has been at the forefront of AI and high performance data storage innovation for over t

for this role include but are not limited to Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support. Act as the DDN account executive interface for determined individual accounts and provide the central point of contact for channel generated opportunities within DDN AE assigned accounts. Establish th

Manufacturing Engineering Leadership Lead manufacturing engineering team in optimizing production processes, enhancing efficiency, and driving continuous improvement initiatives. Develop and implement strategies to streamline manufacturing operations, reduce costs, and improve product quality and reliability. Collaborate with cross functional teams, including Production,

for this role include but are not limited to Assist in closing new business opportunities by helping Sales qualify, identify, and close new opportunities. Demonstrate a thorough technical and business understanding of clients' needs, including how those pertain to DDN products and services. Understand the DDN sales process and how to maximize company resources to close acc

for this role include but are not limited to Drive new business through strong partner and customer contacts and industry knowledge. Create and maintain a customer pipeline, hitting revenue goals and growing the territory. Meet committed sales numbers on a quarterly basis. Build relationships with Channel and OEM partners to grow brand presence to end users. Establish exec