Interpreter Services

Full Time

74753BR

Job Summary

The Sign Language Medical Interpreter position duties are to provide concise, objective, and accurate interpretation, translation, and transliteration for patients, their caregivers, family members, providers, and staff who are d/Deaf or hard of hearing throughout UCSF Health in person and by video. Sign Language Medical Interpreter provides a communication link between the d/Deaf or hard of hearing patients and staff by transmitting information by employing consecutive and simultaneous interpreting/transliterating skills. This position will be primarily assigned to assist d/Deaf nurse(s) and other duties are to interpret for other providers, care team members as well and ASL patients. Employs American Sign Language (ASL) and various communication modes, such as fingerspelling and Conceptually Accurate Signed English. May provide explanatory or additional interpretation on request.
Under the direction and operational oversight of the departmental management team assists with shadowing and orienting new Sign Language medical interpreters/translators and participates in staff, provider, and patient educational opportunities. Functions as a member of the health care team and demonstrates the ability to consistently interpret complex and difficult communications in all patient, caregiver, and provider interactions in a medical setting.

*Sign-on Bonus eligibility:

• Candidate cannot be a current UC employee.
• The candidate cannot have been employed by the University during the 12 months before the proposed rehire date.
• Candidate position classification cannot be Senior Management Group (SMG).
• Candidate must meet any additional UC location eligibility requirements.

• Actual moving expenses may be paid for new appointees to certain nonacademic positions requiring specialized training and/or experience of a technical, professional, or administrative nature.
• The new appointee must reside outside the commuting distance of the campus to which they have been appointed.
• Moving expenses may, at campus discretion, be paid by the University when a current employee is required to transfer or accepts a position, including a position at the same grade or a lower grade, at a campus outside a reasonable commuting distance.
• The move must be closely related to the start of work and meet both the time and distance tests under I.R.C. Section 217(c).2

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• Graduation from high school and 60-semester units or 1200 hours of postsecondary interpreting experience, proficiency in American Sign Language and Signed English; and knowledge of the ethics of the Registry of Interpreters for the Deaf Code of Ethics; or an equivalent combination of education and experience.
• Knowledge of appropriate roles, ethical standards, and individual responsibilities relating to working with d/Deaf and hard-of-hearing individuals and their families with the ability to incorporate them into the context of daily work activities.
• Four (4+) years of experience as a professional American Sign Language (ASL) interpreter in a medical setting.
• Extensive knowledge of medical terminology in source and target language(s); intermediate-to-advanced knowledge of human anatomy and systemic physiology, as validated by achieving a passing score on the prerequisite UCSF-approved competency assessment
• Knowledge of the various modes of communication and needs of d/Deaf and hard-of-hearing patients.
• Excellent interpersonal communication and organizational skills.
• Strong organizational skills to determine patient and workload priorities to enable completion of appointments and projects in a timely manner.
• Experience with computer programs such as Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent verbal and written communication skills and the ability to exercise sensitivity and patience during interactions with the general public, patients, caregivers, families, and clinical staff in high pressure situations, while maintaining strict adherence to patient confidentiality and awareness of cultural differences
• Ability to work independently with minimal supervision
• Ability to function efficiently in a complex, multi-faceted, and fast-paced setting
• This position requires flexibility to orient and work at all UCSF Health locations.

Preferred Qualifications

• Extensive knowledge of UCSF Health policies, procedures, and protocols
• Knowledge of and experience in remote interpreting technology
• Experience working with the community and/or target language population with diverse cultural/socio-economic backgrounds.
• Proven competency in additional languages

License/Certification

• Registry of Interpreters for the Deaf (RID) certificate in interpretation or transliteration and/or NAD Level IV, or Level V certification.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

006680 DEAF TRANSLATOR INTERPRETER

Job Category

Support Services

Bargaining Unit

University Professional Technical Employees - Technical Unit (UPTE-TX)

Employee Class

Career

Percentage

90%

Location

Parnassus Heights (SF)

Shift

Variable

Shift Length

Variable