Clinical Operations Analyst
San Francisco, CA 
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Posted 27 days ago
Job Description
Clinical Operations Analyst

Temporary Employment Program

Temporary Employment

74578BR

Job Summary

The Department of Anesthesia and Perioperative Care ranks as one of the largest departments in the School of Medicine with an annual budget of $145 million. The two largest components of the annual budget are Professional Fee Income and Extramural Funds, representing 90.4% or $132 million (including ZSFGH professional Fees) and 6.9% or $10.1 million of the annual budget respectively. In terms of extramural funding, the Department has ranked in the top ten for NIH funding among its academic anesthesia department colleagues in all of the last six years. The Department consists of ~180 faculty members, 18 fellows, 73 residents, 10 interns, and 195 staff employees. The Department manages approximately 52,000 assignable square feet of space in multiple sites.

The missions of the Department include research (basic and clinical), teaching, patient care and public service. The Department is organized across seven sites. The Department of Anesthesia provides anesthesia service for UCSF's seven integrated facilities: Moffitt/Long Hospital (preop, inpatient and outpatient), Zuckerberg San Francisco General Hospital (inpatient and outpatient, including a very active trauma service), San Francisco Veterans Affairs Medical Center (inpatient and outpatient), the UCSF/Mt. Zion Medical Center (inpatient and outpatient, including a chronic pain management clinic), the Orthopedic Institute, Mission Bay Hospital (inpatient, out patient, OBGYN, and Pediatric) as well as the off-site Mission Bay IVF clinic, and Benioff Children's Hospital Oakland.

Responsibilities:

Clinical Operations:

  • Collaborate with department HR administrative staff and APeX analysts to request or modify physician APeX access.
  • Communicate with faculty and administrative staff regarding the operating schedule, assigned cases, and site relocations via email confirmations, page texts, and verbal communication.
  • Provide support in maintaining the daily clinical schedule in the APeX assignment board across multiple hospitals.
  • Assist in the development and maintenance of faculty schedules, ensuring adequate clinical coverage.
  • Handle post-release schedule modifications and notify principals of amendments and modifications.
  • Conduct chart reviews, report discrepancies, and update diagnosis and procedure codes to support clinical documentation and maximize reimbursement.
  • Perform monthly audits of clinical billings relative to physician productivity.
  • Ensure that all faculty members are appropriately documenting clinical work and resolving open clinical records.
  • Assist in processing clinical incentive compensation payments and monthly/quarterly physician overtime payments.
  • Monitor daily clinical reporting and communicate results for accurate patient care coordination.
  • Maintain physician leave time information and reconcile discrepancies.
  • Serve as a liaison between academic and clinical groups.

Faculty Support:

  • Track onboarding and offboarding of faculty and physicians.
  • Ensure new faculty is administratively prepared to provide clinical service.
  • Ensure separating faculty leave balances are accurate.

IT Systems and Database Management:

  • Be a proficient user of clinic IT technology systems.
  • Train administrative staff on IT systems and applications.
  • Provide support in creating and maintaining user profiles in various systems and applications.
  • Assist in developing reporting templates and resolving programming errors.

Clinical Domain - Project Management:

  • Coordinate the Physician Time Study to document clinical efforts and support annual cost reporting.
  • Distribute and collect all time studies in collaboration with operational directors and UCSF Medical Center.
The hourly compensation range for this role is $29.05 - $38.42.

An offer will take into consideration the experience of the final candidate, position requirements, AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

Required Qualifications

  • Bachelor's degree in related area and / or equivalent experience / training
  • Strong communication skills; includes verbal, written, and active listening. Ability to clearly and concisely communicate clinic rules and regulations.
  • Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within the clinical team.
  • Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with a high degree of accuracy.
  • Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation.
  • Data analysis, research, and reporting skills.
  • Ability to meet both short and long-term deadlines with a minimum of supervision and with initiative and imagination.
  • Excellent organizational skills with special attention to detail. Must have demonstrated ability to multi-task and thoughtfully prioritize projects.
  • Ability to work in a fast-paced deadline-oriented environment and is flexible to change.
  • Excellent attendance, punctuality, and reliability.
  • 2 years of experience in health administration.

Preferred Qualifications

  • Must be familiar with auditing and reviewing electronic health records.
  • Proficiency in MS Office applications, Filemaker, QGenda, and Apex.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

TEP

Job Code and Payroll Title

004263 ADMIN OFCR 2 CX

Job Category

Administrative Support, Clinical Systems / IT Professionals, Professional (Non-Clinical), Support Services, Temporary Employment

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Temporary Employment

Percentage

100%

Appointment End Date

15-Oct-2024

Location

Parnassus Heights (SF)

Shift

Days

Shift Length

8 Hours


Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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